I bought my second Q5 Chison US at the end of 2019. It started to shut off after powering up a few months later. I mailed it to Marlboro, NY for repairs. After several weeks and over $2000, I got it back only to have the same results with it not remaining on. My office manager has not heard back from this company on replacing this useless ultrasound.

I purchased my second Chison Q5 before the end of 2021, and I was very happy with it. In fact, I had considered getting a 3rd one for my ObGyn practice. However, it stopped staying on in 10/2022. It will power up and then completely shuts off after 5 minutes or less, even plugged in. We tried reaching out to Chison in the US mainland with no success. Gabrielle from Customer Service at KeeboMed (who I purchased this 2nd US from) reached out to me on 11/29/2022 to complete this review. I was off-island on vacation but responded to her about this problem on 11/30/2022. My office manager Emailed her on 12/14/2022, but we have not had any further response to help fix this US. I hope that someone can help us so I can amend this review.

Chison Q5Vet

i like to work with this company and i feel honored.

cute machine, i like it. The service from this company is very good!