I received the shipment in a timely manner and it appears to be of good quality BUT IT IS THE WRONG ITEM. I did not get a response when I replied to the email (as instructed in the message) so went through the website contact link. The message I received back was that I could return it and the right o e would be ordered but it would take a LONG TIME - it’s supposed to be In Stock! I replied asking for return instructions and a shipping label (seems appropriate since the wrong item was sent), and I have received NO RESPONSE. Seems like it could have been a good product
Pictures are what I received vs what I ordered

We really like the tray. It is a bit larger then we were looking for but it going to work.
Thank you very much for all the help i received.

Suzanne Fullerton , Inventory Manager Wasson Memorial Vet.

Well made. Delivered in good box. Very satisfied.

Fits our needs perfectly